Your License Plate Toll statement must be paid in full by the due date or a second statement with a one-time $5 late fee will be mailed.
If the second statement is not paid in full by the due date, a third statement is sent with no additional fees. If the account remains unpaid for 90 days, the account becomes delinquent and all overdue toll transactions will be sent to a collections law firm for up to four months in an attempt to find the customer and collect payment. The unpaid tolls, the $5 late fee and a one-time $20 collection fee are due at this time.
If payment is still not received, a Civil Penalty Assessment Notice will be mailed for the unpaid tolls, the $5 late fee, the $20 collection fee and a $25 Civil Penalty per notice. Upon receipt of this document, you may request a hearing.
If the full payment of the Civil Penalty Assessment Notice has not been received in 30 days, a Hearing Officer’s Final Order is issued to include the unpaid tolls, the $5 late fee, the $20 collection fee, the $25 Civil Penalty and a $20 Court Fee.
A second statement with a one-time $5 late fee will be mailed to you if you don’t pay your toll statement in full by the due date.
Billing Questions or Concerns?
The Authority’s Customer Service Center is here to help. If you have questions related to your tolls, bill or ExpressToll account, please contact the Customer Service Center.
Do you believe you have a toll transaction dispute?
Common disputes include sold or stolen vehicles, divorce decree, death certificate.
Please submit the form below with supporting documents and we will investigate to resolve the issue.
The E470 Public Highway Authority provides an administrative process to adjudicate tolls once a civil penalty has been issued. These standard instructions are for informational purposes only and do not constitute legal advice about your case.
Update to US 36 and Central I-25 Toll Enforcement
As part of the billing transition for the US 36 and Central I-25 Express Lanes, Plenary Roads Denver has decided not to pursue Administrative Law Court remedies for adjudicated toll transactions identified as part of this transition.
This decision applies only to the specific US 36 and Central I-25 Express Lane toll transactions related to the Plenary Roads Denver billing transition. All other toll transactions and associated penalties remain subject to the standard billing and enforcement process.
Request for Hearing and Answer to Complaint for Toll Evasion
This form is only for those who received a Civil Penalty Assessment Notice (printed on pink paper) and want to request an administrative hearing to adjudicate those tolls. To request a hearing, you must timely complete and file a Request for Hearing and Answer to Complaint for Toll Evasion Form. Filing instructions are in the document. If you haven’t received a Civil Penalty Assessment Notice but have questions about your bill or account, contact the Customer Service Center at (303) 537-3470.
To access forms and for information on how to appeal a Hearing Officer’s Final Order of Liability in county court, please see the Colorado Judicial Branch website.
If your hearing has been set and you need to request a continuance to change the date of your hearing, you must timely complete and file this form. Instructions for filing are contained in the document.
If you have already filed a Request for Hearing and Answer to Complaint for Toll Evasion, to introduce additional evidence at your hearing, you must timely complete and file this form. Instructions for filing are contained in the document.
E470 and CDOT’s Colorado Transportation Investment Office (CTIO) initiated a program authorized by Colorado State Law to request that the Department of Revenue Division of Motor Vehicles place a hold on vehicle registrations of vehicle owners who have not paid their tolls, fees and civil penalties.
